At Sole Fashion (https://solefashion.in/), we want you to be completely satisfied with your purchase. We have a hassle-free return and refund policy in place for your convenience. Please read the policy carefully before making a purchase.
Return Eligibility
You can request a return if:
- The product is damaged or defective.
- You have received the wrong product.
To be eligible for a return:
- The product must be unused, in its original packaging, with all tags attached.
- An unboxing video is mandatory for any return or exchange. Without a proper unboxing video, no return or exchange will be accepted.
Return Period
- You must initiate the return process within 7 days of receiving the product.
- After 7 days, return requests will not be accepted.
Exchange
- If you have received a damaged, defective, or wrong product, you may opt for an exchange instead of a refund.
- Our customer support team will guide you through the exchange process and ensure that you receive the replacement product at the earliest.
Important Notes
- Returns and refunds will only be processed after inspection of the returned product and verification of the unboxing video.
- Shipping charges (if any) are non-refundable.
- Our Refund & Return Policy is subject to change without prior notice. We encourage you to review this page periodically for updates.
Contact Us
For return or refund-related queries, please contact us:
📧 Email: solefashion.in@gmail.com
📞 Phone: +91 63541 34686